Charity Datebook FAQ’s
I’m having a problem with the website, and I can’t submit my listing. What do I do?
Please contact Ileana Caban at ICaban@palmbeachmedia.com with any issues regarding the submission form on our website.
Can I pay for the listing by check?
We strongly discourage paying by check, but if it is your only viable payment method, please contact Ana Coronel at acoronel@palmbeachmedia.com to arrange.
I’m paying by credit card, but my payment won’t go through. What’s wrong?
Please contact Ana Coronel at acoronel@palmbeachmedia.com with any issues regarding payment.
My organization is still confirming the date of our event. Can I still submit the event?
No, you must have confirmed the event’s name and date before submitting.
My organization is still confirming the event’s location/theme/guest speaker/chairs. Can I still submit the event?
Yes, as long you can submit this information to Kristen Desmond LeFevre at KLeFevre@palmbeachmedia.com, by the June 22 deadline. Please make a note in the appropriate field that this information is TBD.
The photo for my listing isn’t ready. Can I still submit the listing?
Yes, as long as you can send in the photo by the June 22 deadline to Kristen Desmond LeFevre at KLeFevre@palmbeachmedia.com. Please include a note in the photo field that it is forthcoming by the deadline.
What are the photo requirements?
Please see our guidelines for photos here Listing Photo Specs. You may not submit logos or graphics of any kind.
I have a lot of information to mention in my listing. Can you fit it all?
We do our best to accommodate all the information provided, however the listing must fit into the allotted ¼-page size. If your submission runs too long, we will have to shorten it. Please keep your listing to 50 words or 350 characters.
I already submitted my listing, but I have a change, an update, or additional information I need to add. How do I update it?
Please send any changes, updates, or additional information that you need to have added to your listing to Kristen Desmond LeFevre at KLeFevre@palmbeachmedia.com by the June 19 deadline. We are unable to make changes to listings after that deadline has passed.
How will I know that my listing has been accepted?
You will receive a confirmation email after submitting your listing. In the rare case that PBMG is forced to cut your listing, you will be notified. Otherwise, a proof of your listing will be available for you to review in late July/early August.
How long do I have to proof my organization’s listing?
Upon receiving your proof, you will have 48 hours to either approve or amend the listing and to make any changes to factual errors or typos.
Why was this change made in the copy that I submitted for my listing?
We edit the listings to comply with our PBMG House Style Guide and the rules of grammar and usage.
Can I add a new category in my listing? No. For consistency purposes, all of the information that appears in the listing must fall under the fields provided on the submission form.
Can I select where my listing will appear in the layout? No. The listings are arranged alphabetically.
In addition to my listing, how can I place an ad in the Jupiter and Stuart Charity Datebook?
Please contact our publisher, Tanya Lorigan, at tlorigan@palmbeachmedia.com for rates and information.
How can I receive copies of the Jupiter/Stuart Charity Datebook?
Each organization will receive one complimentary copy, which will be mailed to the address listed on the submission form. For rates on additional copies, please contact Marjorie Leiva at mleiva@palmbeachmedia.com to arrange for purchase and shipping.
